How to Access a Shared Mailbox IF YOU HAVE BEEN GRANTED ACCESS to that mailbox: People who have been granted access to a shared mailbox can open the the shared account by using Outlook or Outlook on the Web. The primary designate can give access to other users. Oh, and the Edge notes are for the wrong version of Edge.Voice mail from phone lines that are shared by multiple users will be sent to a single e-mail address.

IE proxy settings, really? Those are not available to me to see, much less change without doing the hokey pokey. See 3 where I setup full access directly without any change. Even when I add this for troubleshooting I cannot see the fine archive. We do not setup full access to shared mailboxes. Would be nice if this document was actually complete and discussed this. This is a shared mailbox.so it should not need a license. Outlook 2016 up to date as of last patch Tuesday. The issue is how on earth to SEE the archive in Outlook 2016! How in the blazes do you get the archive added to Outlook? What is odd is there are some web sites that say the Archive folder in your Exchange mailbox is the has been there for years and no idea why some rocket scientist thought it was nice to have this folder. Email is being archived as it disappeared from the mailbox. I setup retention tags for archiving email over 1 year old, and applied the policy to the mailbox and via PowerShell kicked off the process. I provisioned an archive for the larger mailboxes in this situation so we could double our storage.

New to O365 and we have some shared mailboxes on the edge of 50GB, which is our limit due to the SKU of Office we can afford.

Outlook online open shared mailbox